Cancellation Policy

This policy outlines how clients may cancel or pause service agreements with Dhyas Technologies.

1. Project Cancellation Notice

Either party may cancel a fixed-price project or ongoing retainer by providing a 14-day written notice via email to official project representatives.

2. Handover on Cancellation

Upon cancellation, Dhyas Technologies will package and hand over all completed work, documentation, and source code generated up to the date of cancellation, subject to settlement of hours accrued.

3. Subscription & Retainer Maintenance Plans

Monthly maintenance and SLA support plans can be cancelled at any time with a 30-day notice period before the subsequent billing cycle begins.